You cannot have a mobile ID on both an Android and an Apple device.Apple Watch Series 1 and later devices running Watch OS 5 or later.iPhone SE, iPhone 7 or later devices running iOS 12 or later.Who can help me? For assistance, contact the One Card Office at What devices are supported? I am not able to add my mobile One Card to Apple Wallet. Can I view my meal plan, Carolina Convenience Account, Flex Dollars, Employee Express Plan and Expense Account balances on my mobile One Card? Yes! Open the Wallet app and select your One Card. Scroll down until you see the ID # field. Navigate to the back of your mobile One Card by clicking the info button in the top right. How can I view my PID? To view your PID, open the Wallet app. To turn it off, open Wallet, tap your One Card, tap the info button in the top right, and tap the Express Mode on/off button. If you don’t want to use Express Mode, you can turn it off. When you add your mobile One Card to Apple Wallet, Express Mode is turned on by default. Express Mode enables an extremely fast, seamless experience as you move through campus. A user is able to approach the card reader with a dark screen on their iPhone or Apple Watch without needing to authenticate via Face ID or Touch ID. How do I use my mobile One Card on Apple devices? Your mobile One Card features the Express Mode transaction experience.
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